Apple
has been in the news recently for using human contractors to listen
to Siri voice recordings in order to help the company improve the
service from the voice-activated assistant by seeing how Siri
responds to user requests.
The only way
we can confirm the proper way to clear your Siri
history is through a bit of text nestled
in Apple's Approach
to Privacy page.
When you
turn Siri and Dictation off, Apple will delete the User Data
associated with your Siri identifier, and the learning process will
start all over again.
Unlike
Google and Amazon, which give users the option of deleting each and
every individual voice query sent to their servers, Apple does not
have a similar option for its customers. According to the Apple iOS
12.3 security document, user’s
voice recordings are saved for six months. Apple says this is done so
that the “recognition system can utilize them to better understand
the user’s voice.”
After six
months, another copy is saved, without its identifier, for use by
Apple in improving and developing Siri for up to two years. A small
part of recordings, transcripts, and associated data without
identifiers may continue to be used by Apple for on-going improvement
and quality assurance of Siri beyond two years.
What information is shared with Siri when you initiate a request?
The security
document says some user information from the device is sent to the
server when a request is initiated. “This includes information
about the music library (song titles, artists, and playlists), the
names of Reminders lists, and names and relationships that are
defined in Contacts.”
Also the
user’s first and last name (from Contacts), along with a rough
geographic location are also sent to the company’s server. Apple
says this is being done to help Siri respond with the name or answer
questions that need only an approximate location, such as those about
the weather.
How to delete your Siri recordings from Apple servers?
If you want
to delete of any Siri recordings that might be on Apple servers
though, here’s how you do it. It’s good that you’ll need to
disable Siri from all Apple devices you use.
- Open Settings
- Scroll down to ‘Siri & Search’
- Toggle ‘Listen for “Hey Siri”‘ off
- Toggle ‘Press Side Button for Siri’ off
- Turn Siri off
A message
will appear above the Turn Siri Off step that reads: “The
information Siri uses to respond to your requests is also used for
Dictation and will remain on Apple serves unless Dictation is also
turned off. Turning off Siri on your iPhone will turn off Siri on
your Apple
Watch”.
As the
message says, you also need to turn off Dictation before your
recordings are cleared from Apple servers. Here’s how to do that:
- Open Settings
- Click on ‘General’
- Scroll down to ‘Keyboard’
- Toggle ‘Enable Dictation’ off
- Turn Off Dictation
You’ll get
a message above that last step that says: “The information
Dictation uses to respond to your requests will be removed from Apple
servers. If you want to use Dictation later, it will take some time
to resend this information. Turning off Dictation on your iPhone will
turn off Dictation on your Apple Watch”.
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